3 Ways Your Banker Should Be Advising Your Business

January 30, 2018

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As a business owner, there are many close working relationships you have to maintain. Some of these people you likely talk to on a daily or weekly basis. These are the people who help you get your job done, such as your employees, suppliers, manufacturers, etc.

But there are also some important business relationships you have with people who you only talk to monthly, quarterly, or annually. These are the specialists and experts you rely on to advise you about making your business run smoothly, such as your accountant, legal counsel, and other consultants. You may not interact with these people often, but it’s important to know that they’re available with trustworthy guidance when you need it.

Ideally, your banker should be among these trusted advisors— not just someone you talk to when you need financing. In fact, here are some things your banker should be doing to help you navigate the growth of your business. If you’re not already in regular conversation with your banker, talk to them to see if they can:

1. Show you how you stack up in your industry

Every business owner has their own profitability goals and their own metrics to measure success. While it’s important to monitor the health of your business through internal benchmarking— comparing current progress to past performance— that data doesn’t tell the whole story. To have a complete picture of how well your business is performing, you need to have a solid external benchmarking process in place.

External benchmarking allows you to see how your numbers stack up to other companies in your industry so that you can take the right steps to meet your growth goals. If you involve your banker in this process, he or she should be able to provide the necessary information (or point you toward the right resources) and help you decide which metrics you should prioritize.

To learn more about how to use benchmarking in your business, download our free guide here. 

2. Help you prepare to qualify for a loan

If you’re applying for a business loan for the first time, it may seem like there are endless obstacles standing in the way. Banks expect to see so much documentation of your company’s financial health that the whole process can quickly become overwhelming. This is another instance when a trusted and experienced banker can help point you in the right direction.

When it comes to preparing a loan application, half the battle is providing all the documents your banker needs to see. But wise business owners should make an effort to have these documents handy at all times; in addition to smoothing the loan application process, organized financial data can help you make actionable decisions about how to grow your business. Your banker should be able to provide guidance to help you get (and stay) prepared to apply for a loan, preferably well before you experience a cash flow crunch.

3. Share when a loan is not the best option

When it becomes clear that maintaining your business’s growth means making some big purchases or hiring more employees, your first instinct may be to apply for a loan. However, there are several other ways to raise capital for your business, such as a line of credit or selling equity in your company. Knowing these various options opens up possibilities for business owners, but it may also cause more confusion than clarity. A trusted banker should be able to walk you through the various capital options available to you, and help you make the right decision for your particular needs.

If you haven’t developed a trusting consultative relationship with your banker, you may be missing out on valuable guidance and resources that can help your business grow. At Business Bank of Texas, we’re proud of our personal approach, and we are happy to help all of our customers find the right solutions for their unique business needs. If you’re looking for a banker you can trust to give you trustworthy advice, contact us. We’d love to talk to you about how we can help you reach your goals.

A Business Owner's Guide to Benchmarking

Topics: benchmarking

Ed Lette

Business Bank of Texas

Ed Lette is founder, president and chief executive officer of Business Bank of Texas, N.A. and serves as chairman on the company’s Board of Directors. Serving as a licensed CPA since 1983, Ed’s extensive experience in the banking industry has led him to become the founding president of four national bank charters including Business Bank of Texas, N.A., and the chief financial officer of five national banks during his 45 year career. Ed serves as director of the Texas Bankers Association District 4, chairman of the Executive Advisory Council to the School of Business at Texas Lutheran University, and is a life member of the Texas Association of Business.
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