Audio podcast: High performing businesses surround themselves with trusted advisors

by Ed Lette

Business Bank of Texas

Ed Lette is a Founder of Business Bank of Texas. Serving as a licensed CPA since 1983, Ed’s extensive experience in the banking industry has led him to become the founding president of four national bank charters including Business Bank of Texas, N.A., and the chief financial officer of five national banks during his 45 year career. Ed serves as director of the Texas Bankers Association District 4, chairman of the Executive Advisory Council to the School of Business at Texas Lutheran University, and is a life member of the Texas Association of Business.

Over Ed Lette’s 45 years in banking he has observed that high performing businesses have a common characteristic which is having a team of trusted advisors. Making up the team should be attorneys, CPAs, risk managers and bankers.

Topics: Featured, Business Best Practices, Strategic Planning, The Corner Office, Podcasts

Audio podcast: Welcome to the business resource center

by Ed Lette

Business Bank of Texas

Ed Lette is a Founder of Business Bank of Texas. Serving as a licensed CPA since 1983, Ed’s extensive experience in the banking industry has led him to become the founding president of four national bank charters including Business Bank of Texas, N.A., and the chief financial officer of five national banks during his 45 year career. Ed serves as director of the Texas Bankers Association District 4, chairman of the Executive Advisory Council to the School of Business at Texas Lutheran University, and is a life member of the Texas Association of Business.

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Topics: Featured, Business Best Practices, Management, The Corner Office, Podcasts

Audio podcast: Being a virtual bank keeps customer fees low

by Ed Lette

Business Bank of Texas

Ed Lette is a Founder of Business Bank of Texas. Serving as a licensed CPA since 1983, Ed’s extensive experience in the banking industry has led him to become the founding president of four national bank charters including Business Bank of Texas, N.A., and the chief financial officer of five national banks during his 45 year career. Ed serves as director of the Texas Bankers Association District 4, chairman of the Executive Advisory Council to the School of Business at Texas Lutheran University, and is a life member of the Texas Association of Business.

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Topics: Featured, The Corner Office, Customer Service, Accounting & Finance, Podcasts

Audio podcast: The 7 benefits of having "Platinum Customers"

by Jan Triplett

Business Success Center

Jan Triplett, Ph.D. is the CEO of the Business Success Center (BSC), a City of Austin certified green business, that provides sales and financial growth strategies, planning, and implementation. She is also a professor in Business and Professional Skills for the online MBA program at Mary Baldwin University. Triplett is a national and international speaker, author of A Networker’s Guide to Success and co-author of Thinking Big, Staying Small and Easy to be Green. She published The Networker ” magazine for over ten years and moderated KUT radio’s nationally syndicated program, “The Next 200 Years”. She was co-creator of the award-winning “City Management Academy” and the “Owners MBA” and co-founded the Entrepreneurs’ Association Hatchery incubator and accelerator. She is a small business activist. She served as a White House Conference on Small Business and Congressional Summit delegate, served on the Mayor’s Task Force on International Infrastructure, initiated the Northcross IBIZ District and recommended portions of Austin’s Big Box Ordinance. She was a founder of the Women’s Chamber of Commerce of Texas and the Greater Austin International Coalition. The SBA honored her as Texas’ Small Business Advocate. She has also earned her CBTAC and Director credentials. Her company received a Small Business Administration (SBA) five-star national award and the Austin Business Journal named it a top 20 management consulting firm.

Chris Bjorklund: Hello, I’m Chris Bjorklund for the Virtual Business Center. Today, I’m talking with Jan Triplett, the CEO of the Business Success Center in Austin, Texas. Jan, you’re the expert on sales process and I know one thing you recommend is that businesses be selective in customers. Why is that such an important thing?

Topics: Featured, Business Best Practices, Customer Service, Podcasts

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Audio podcast: Banks really are lending money

by Ed Lette

Business Bank of Texas

Ed Lette is a Founder of Business Bank of Texas. Serving as a licensed CPA since 1983, Ed’s extensive experience in the banking industry has led him to become the founding president of four national bank charters including Business Bank of Texas, N.A., and the chief financial officer of five national banks during his 45 year career. Ed serves as director of the Texas Bankers Association District 4, chairman of the Executive Advisory Council to the School of Business at Texas Lutheran University, and is a life member of the Texas Association of Business.

Chris Bjorklund: Hello, I’m Chris Bjorklund for the Virtual Business Center. Today I’m talking with Ed Lette, chairman and CEO of the Business Bank of Texas. Lots of national news sources, Ed, are saying that banks all over the country are simply not lending money. They’re not making loans. Is this really true?

Topics: Featured, The Corner Office, Podcasts

Audio podcast: Maximizing your website

by Jed Jones

JCJ Interactive

Jed C. Jones, Ph. D., is the principal and founder of the interactive marketing company JCJ Interactive and the database marketing company Mind Ecology. Jed is a marketing problem solver and consultant, combining several skill sets - including online marketing, database analytics, writing and branding - to help his clients succeed. Previously, Jed led marketing efforts for numerous Fortune 50, midsize and small companies, including three years in enterprise products marketing for Dell, Inc. in Japan. He is fluent in written and spoken Japanese and has a working knowledge of six other languages. Jed holds degrees in Japanese (B.A.), business (M.B.A.) and organizational systems inquiry (Ph.D.).

Chris Bjorklund: Hello, I’m Chris Bjorklund for the Virtual Business Center. Today, I’m talking with Jed Jones, a principal with JCJ Interactive Incorporated. Jed, a lot companies already have websites or at least they’re thinking of creating one. What is the best way to really get the most out of owning and managing a website?

Topics: Featured, Technology, Podcasts

Audio podcast: How do you know when you need a business coach?

by Steve Rosebaugh

Steve Rosebaugh Consulting

Successful, high performing teams are guided by well-tuned and motivating managers. Now a best-selling author on Amazon.com, Steve Rosebaugh has managed and led high performance teams for more than 20 years, guiding his organizations through transition and challenge while bringing results during the most difficult of times. His experience is changing the lives and results of his clients today. An engineering graduate of the University of Illinois, Steve Rosebaugh has experience managing change in both technology and business. With a strong diversity of business experience within the complex semiconductor industry, Steve’s background includes design, product engineering, manufacturing, quality, product management, and marketing. Steve also has international experience having spent three years in a large manufacturing center in Kuala Lumpur, Malaysia. Working in both small and large companies, Steve has been successful in many functions, including: key account management, project management, conflict resolution, and operations management. He has been recognized by leading customers and has also been published both domestically and internationally in well-known industry publications. Steve lives in Austin, has been married for over 30 years, and has three grown children.

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Topics: Featured, Management, Podcasts

Audio podcast: Is business coaching just an expensive form of training or is it a lot more than that?

by Steve Rosebaugh

Steve Rosebaugh Consulting

Successful, high performing teams are guided by well-tuned and motivating managers. Now a best-selling author on Amazon.com, Steve Rosebaugh has managed and led high performance teams for more than 20 years, guiding his organizations through transition and challenge while bringing results during the most difficult of times. His experience is changing the lives and results of his clients today. An engineering graduate of the University of Illinois, Steve Rosebaugh has experience managing change in both technology and business. With a strong diversity of business experience within the complex semiconductor industry, Steve’s background includes design, product engineering, manufacturing, quality, product management, and marketing. Steve also has international experience having spent three years in a large manufacturing center in Kuala Lumpur, Malaysia. Working in both small and large companies, Steve has been successful in many functions, including: key account management, project management, conflict resolution, and operations management. He has been recognized by leading customers and has also been published both domestically and internationally in well-known industry publications. Steve lives in Austin, has been married for over 30 years, and has three grown children.

Chris Bjorklund: Hello, I’m Chris Bjorklund for the Business Resource Center. Today, I’m talking to business coach Steve Rosebaugh, president of Focal Point Coaching. A lot of successful business owners and entrepreneurs and executives know how important it is to go on with their education and training. It’s really essential to a lot of successful businesses. Is business coaching just an expensive form of training or is it a lot more than that, Steve?

Topics: Business Best Practices, Management, Strategic Planning, Podcasts

Audio podcast: 80 percent of business owners don’t really understand their cash flow, do you?

by Philip Campbell

Consultant, Author

Philip Campbell is a CPA, consultant, and author of the book A Quick Start Guide to Financial Forecasting: Discover the Secret to Driving Growth, Profitability, and Cash Flow Higher. This new book provides a straightforward, easy-to-understand guide to one of the most powerful financial tools in business: a reliable financial forecast. He is also the author of the book Never Run Out of Cash: The 10 Cash Flow Rules You Can’t Afford to Ignore. The book is a step-by-step guide for business owners and managers who want to better understand and manage their cash flow. Since 1990, Philip has served as a financial officer in a number of growing companies with revenues ranging from $5,000,000 million to over $1,000,000,000. He has been involved in the acquisition or sale of 33 companies (and counting) as well as an IPO on the New York Stock Exchange. Philip loves helping entrepreneurs and business owners think strategically about the financial side of their business. His consulting work is focused on providing the financial insights that leaders need to increase profits, improve cash flow, and enjoy the fruits of financial success in business. What really sets Philip apart from the average financial person you meet is his passion and excitement about helping entrepreneurs and CEOs take control of their cash flow. In fact, early on in his career, he focused and “preached” so much about the importance of cash flow that people now call him CASH. Philip is the founder of Financial Rhythm, a website devoted to people who are serious about creating financial health, wealth, and freedom in their business. If you're an entrepreneur or business owner, Financial Rhythm is a place to get simple, actionable strategies for creating a financial future that is bigger and brighter than your past. Philip lives in Austin, Texas. You can email Philip at pcampbell@pdq.net.

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Topics: Accounting & Finance, Podcasts

Audio podcast: Do you know the 2 questions every business owner should be able to answer?

by Philip Campbell

Consultant, Author

Philip Campbell is a CPA, consultant, and author of the book A Quick Start Guide to Financial Forecasting: Discover the Secret to Driving Growth, Profitability, and Cash Flow Higher. This new book provides a straightforward, easy-to-understand guide to one of the most powerful financial tools in business: a reliable financial forecast. He is also the author of the book Never Run Out of Cash: The 10 Cash Flow Rules You Can’t Afford to Ignore. The book is a step-by-step guide for business owners and managers who want to better understand and manage their cash flow. Since 1990, Philip has served as a financial officer in a number of growing companies with revenues ranging from $5,000,000 million to over $1,000,000,000. He has been involved in the acquisition or sale of 33 companies (and counting) as well as an IPO on the New York Stock Exchange. Philip loves helping entrepreneurs and business owners think strategically about the financial side of their business. His consulting work is focused on providing the financial insights that leaders need to increase profits, improve cash flow, and enjoy the fruits of financial success in business. What really sets Philip apart from the average financial person you meet is his passion and excitement about helping entrepreneurs and CEOs take control of their cash flow. In fact, early on in his career, he focused and “preached” so much about the importance of cash flow that people now call him CASH. Philip is the founder of Financial Rhythm, a website devoted to people who are serious about creating financial health, wealth, and freedom in their business. If you're an entrepreneur or business owner, Financial Rhythm is a place to get simple, actionable strategies for creating a financial future that is bigger and brighter than your past. Philip lives in Austin, Texas. You can email Philip at pcampbell@pdq.net.

Chris Bjorklund: Hello, I’m Chris Bjorklund for the Business Resource Center. Today, I’m talking to accounting and financial consultant, Philip Campbell. He is the author of the book “Never Run Out of Cash: The Ten Cash Flow Rules You Can’t Afford to Ignore.” Now, in your book called “Never Run Out of Cash: The Ten Cash Flow Rules You Can’t Afford to Ignore,” you say there are two questions that an owner has to be able to answer every single month in order to understand and manage cash flow. What are those two questions, Philip?

Topics: Featured, Management, Accounting & Finance, Podcasts

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