Nobody knows nails like Brannen's. You'll learn that after a few minutes with owners Russell "Rusty" Brannen, Jr. Founded in 1947 by Rusty's father, Brannen's carries every type of nail, screw, bolt, anchor, and fastener imaginable.
From their central warehouse in McDade, Texas, two bobtail trucks make daily deliveries to the company's four stores in Austin, San Antonio, Conroe, and Georgetown. They also sell and service power tools, such as nail guns, air compressors, rotary hammers, carbide drills, and fastener systems.
Understanding what customers need to get the job done is one reason this 60-year-old company is so successful. The other is its complete dedication to customer service. Brannen's helps customers pre-plan their inventory needs and estimate project costs. That's what sets them apart from big-box stores, and why Brannen's is the "go to" company for commercial and residential builders.
Rusty says it’s nails and know-how that build this thriving business. And that's what Rusty wants from his banker: the knowledge and personal service to keep his business growing. That's why he recently switched to Business Bank of Texas, N.A. "Business Bank of Texas is a business bank. They understand my needs and I can count on them to give me straightforward, honest advice," Brannen said. "At my old bank, it was hard to find anyone familiar with my business, much less get a fast answer to a question".
Rusty also likes that Business Bank of Texas offers the same conveniences of a larger bank, such as Virtual Teller Remote Deposit. "When I heard about it, I jumped on it right away," Rusty said. "With four stores making two to three bank runs a day, we were spending a lot of time and burning a lot of gas. With Remote Deposit, we're saving a significant amount of time and money, and I've been able to consolidate store deposits into one account. It's made my life a whole lot simpler."
Brannen says he also is saving on bank fees, and is earning interest from a sweep account. By working with Business Bank of Texas, he’s able to work more efficiently, and focus on what really matters to his company-the customers.